PRIVACY POLICY
Elevate Auto Sales Inc
Website: ElevateMotor.com
Last Updated: 12/15/2025
Elevate Auto Sales Inc (“Elevate Auto Sales Inc.,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit ElevateMotor.com, submit forms, apply for credit, or otherwise interact with us (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy. If you do not agree, do not use the Services.
1. Information We Collect
We may collect the following categories of information:
- Identifiers
- Name, postal address, email address, telephone number(s);
- Driver’s license number or other government-issued ID;
- Online identifiers such as IP address and device identifiers.
- Name, postal address, email address, telephone number(s);
- Customer Records and Personal Information
- Date of birth;
- Residential address and housing information;
- Employment information (employer, job title, income).
- Date of birth;
- Financial Information
- Income, housing payment, and other financial details you provide;
- Information submitted in connection with financing or leasing inquiries and credit applications.
(Your actual credit reports are generally obtained and maintained by third-party lenders and dealers, not by us.)
- Income, housing payment, and other financial details you provide;
- Commercial Information
- Vehicle preferences and interests;
- Records of inquiries, quotes, transactions, and services related to vehicles, financing, and leasing.
- Vehicle preferences and interests;
- Internet or Other Electronic Network Activity Information
- Browsing and click activity on the Site;
- Pages viewed, links clicked, time spent, and referring pages;
- Interactions with our emails or online ads.
- Browsing and click activity on the Site;
- Geolocation Data
- Approximate location derived from your IP address or information you provide (e.g., city, state, ZIP code).
- Approximate location derived from your IP address or information you provide (e.g., city, state, ZIP code).
- Audio/Electronic Information
- Voicemails and, where permitted by law and with appropriate notice, recorded calls or messages.
- Voicemails and, where permitted by law and with appropriate notice, recorded calls or messages.
- Inferences
- Inferences drawn from any of the above to help determine what vehicles, financing options, or services may be relevant to you.
- Inferences drawn from any of the above to help determine what vehicles, financing options, or services may be relevant to you.
- Sensitive Personal Information (where permitted by law and when necessary)
- Social Security number or other government-issued identifier for credit applications;
- Bank account or routing numbers if required for a transaction.
- Social Security number or other government-issued identifier for credit applications;
We collect this information:
- Directly from you, when you complete forms, call, text, email, or meet with us;
- Automatically, through cookies and similar technologies when you use the Site; and
- From third parties, such as lenders, dealers, lead providers, marketing partners, and service providers.
- Directly from you, when you complete forms, call, text, email, or meet with us;
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and improve our Services, including responding to inquiries, processing credit applications, locating vehicles, and facilitating financing or leasing;
- To submit your information to lenders and dealers so they can evaluate your creditworthiness and offer financing or lease options that you have requested or authorized;
- To verify your identity, employment, income, housing, and other details, and to assist lenders and dealers in meeting their regulatory obligations (including anti-fraud and customer identification requirements);
- To communicate with you, including by phone, text, email, and voicemail (which may be automated or prerecorded), regarding inquiries, applications, vehicles, offers, and related services;
- For analytics and business operations, such as monitoring Site usage, improving functionality, and developing new offerings;
- For marketing and advertising, including sending you promotional messages about vehicles, financing, and related services (subject to your preferences and applicable law);
- To comply with legal obligations, enforce our agreements, resolve disputes, and protect our rights and the rights of others;
- For record keeping and regulatory purposes, including retaining credit-application-related information even if your application is not approved, as allowed or required by law.
- To provide and improve our Services, including responding to inquiries, processing credit applications, locating vehicles, and facilitating financing or leasing;
3. How We Disclose Your Information
We do not sell your personal information and we do not share your personal information with unaffiliated third parties for their own independent marketing purposes without your consent.
We also do not “sell” or “share” your personal information for cross-context behavioral advertising as those terms are defined under California law.
We may disclose your information in the following ways:
- Lenders and Dealers
- We share your application information with third-party banks, credit unions, captive finance companies, and dealerships so they can evaluate your application, obtain consumer reports, make credit decisions, and contact you about your application, vehicles, and offers.
- This happens when you submit an application or otherwise authorize us to help you obtain financing or a vehicle.
- We share your application information with third-party banks, credit unions, captive finance companies, and dealerships so they can evaluate your application, obtain consumer reports, make credit decisions, and contact you about your application, vehicles, and offers.
- Service Providers
- We use third-party service providers (for example, for hosting, data analytics, call center services, marketing platforms, SMS/email delivery, cloud storage, and IT support).
- These providers are contractually required to use your information only to perform services for us and not for their own independent purposes.
- We use third-party service providers (for example, for hosting, data analytics, call center services, marketing platforms, SMS/email delivery, cloud storage, and IT support).
- Vendors and Automotive Service Providers
- At your request or with your consent, we may share limited information with automotive-related vendors (for example, tint shops, body shops, detailers, or insurance agents) so they can contact you or provide services you request.
- Those vendors have their own privacy practices and are not controlled by us.
- At your request or with your consent, we may share limited information with automotive-related vendors (for example, tint shops, body shops, detailers, or insurance agents) so they can contact you or provide services you request.
- Professional Advisors and Compliance Partners
- We may disclose information to attorneys, accountants, auditors, insurers, and other professional advisors as reasonably necessary for the services they provide to us.
- We may disclose information to attorneys, accountants, auditors, insurers, and other professional advisors as reasonably necessary for the services they provide to us.
- Legal and Regulatory Authorities
- We may disclose information as required or permitted by law, such as in response to a subpoena, court order, or regulatory request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- We may disclose information as required or permitted by law, such as in response to a subpoena, court order, or regulatory request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers
- In connection with a merger, acquisition, reorganization, sale of assets, or similar corporate transaction involving Elevate Auto Sales Inc, your information may be transferred as part of the transaction, subject to appropriate safeguards.
- In connection with a merger, acquisition, reorganization, sale of assets, or similar corporate transaction involving Elevate Auto Sales Inc, your information may be transferred as part of the transaction, subject to appropriate safeguards.
We do not disclose your personal information to unaffiliated third parties so they can market their unrelated products or services to you, unless you separately consent.
4. Cookies and Similar Technologies
We and our service providers may use cookies, web beacons, pixels, and similar technologies to:
- remember your preferences;
- understand how you use the Site;
- improve the Site and our Services; and
- measure or deliver advertising.
- remember your preferences;
You can adjust browser settings to block or delete cookies, but some Site features may not function properly if cookies are disabled.
5. Data Security and Retention
5.1 Security.
We use reasonable physical, technical, and administrative safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5.2 Retention.
We retain personal information for as long as necessary to:
- provide the Services and manage our relationship with you;
- comply with legal and regulatory obligations;
- resolve disputes and enforce our agreements; and
- support our business operations.
- provide the Services and manage our relationship with you;
This includes retaining credit-application-related information and communications even if your application is not approved, as permitted by law. Actual retention periods vary depending on the type of information and applicable laws.
6. Your Privacy Rights (California Residents)
If you are a California resident, you may have the following rights, subject to legal exceptions:
- Right to Know / Access
- You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collection, and the categories of third parties to whom we disclosed personal information.
- You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collection, and the categories of third parties to whom we disclosed personal information.
- Right to Delete
- You may request that we delete personal information we collected from you, subject to exceptions (for example, when retention is legally required or necessary for legitimate purposes).
- You may request that we delete personal information we collected from you, subject to exceptions (for example, when retention is legally required or necessary for legitimate purposes).
- Right to Correct
- You may request that we correct inaccurate personal information we maintain about you.
- You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt Out of Sale or Sharing
- We do not sell or share your personal information as those terms are defined under California law. If this changes, we will update this Privacy Policy and provide a method to opt out.
- We do not sell or share your personal information as those terms are defined under California law. If this changes, we will update this Privacy Policy and provide a method to opt out.
- Right to Limit Use of Sensitive Personal Information
- Where applicable, you may have the right to limit our use of sensitive personal information to certain permitted purposes.
- Where applicable, you may have the right to limit our use of sensitive personal information to certain permitted purposes.
- Right to Non-Discrimination
- We will not discriminate against you for exercising any of your privacy rights.
- We will not discriminate against you for exercising any of your privacy rights.
How to Exercise Your Rights
You may submit a privacy request by contacting us at:
- Email: Sales@ElevateMotor.com
- Phone: (818) 797-9795
- Mail: Elevate Auto Sales Inc, 3971 Pennsylvania Ave., Glendale, CA 91214
- Email: Sales@ElevateMotor.com
We may need to verify your identity (and, if applicable, your authorized agent’s authority) before fulfilling your request. Verification may require matching information you provide with information we already maintain.
7. Children’s Privacy
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it as required by law. If you believe we may have collected such information, please contact us at Sales@ElevateMotor.com.
8. Communications, Marketing, and Your Choices
Our communications practices (including consent and opt-out rights) are described in more detail in our Terms & Conditions. In summary:
- You may receive marketing emails or texts from us. You can opt out of marketing emails using the “unsubscribe” link, and out of marketing texts by replying “STOP.”
- You may still receive non-marketing communications related to your inquiries, applications, or transactions, as permitted by law.
- You may receive marketing emails or texts from us. You can opt out of marketing emails using the “unsubscribe” link, and out of marketing texts by replying “STOP.”
For more information about communications and consent, please see Section 4 of our Terms & Conditions.
9. Vendors and Third-Party Sites
When you contact or work directly with a third-party vendor (for example, a tint shop, body shop, detailer, or insurance agent) listed or mentioned on our Site:
- Any information you provide directly to that vendor is governed by their own privacy policies and practices, not this Privacy Policy.
- We do not control how vendors collect, use, or protect your information, and we are not responsible for their privacy or data-security practices.
- Any information you provide directly to that vendor is governed by their own privacy policies and practices, not this Privacy Policy.
The Site may also link to other third-party websites and services. Those third parties have their own terms and privacy policies, and we are not responsible for their content or practices.
10. Financial Privacy, Consumer Reports, and Identification
In connection with your credit application:
- Lenders and Dealers may obtain your consumer reports (credit reports) from one or more consumer reporting agencies. They may also share certain information about your application or accounts as permitted by law.
- We may assist Lenders and Dealers by transmitting and storing application data and by helping to collect identity documents or other information they request.
- Upon your request, we will tell you whether a consumer report was obtained in connection with your application and, if known to us, the name and address of any consumer reporting agency that provided it.
- Lenders, dealers, and finance companies may provide you with their own privacy notices and disclosures under the FCRA, the Gramm-Leach-Bliley Act (“GLBA”), and other laws. Your rights regarding your consumer reports are described in those disclosures and under federal and state law.
- Certain financial institutions are required by federal law to obtain, verify, and record information that identifies each person who applies for credit (for example, name, address, date of birth, and other identifying details). As part of this process, you may be asked to provide a driver’s license or other valid identification, and we may collect and transmit copies or details of such identification to those institutions.
- Lenders and Dealers may obtain your consumer reports (credit reports) from one or more consumer reporting agencies. They may also share certain information about your application or accounts as permitted by law.
11. Users Outside the United States
Our Services are intended for users located in the United States. If you access the Site from outside the U.S., you understand that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Elevate Auto Sales Inc.
Email: Sales@ElevateMotor.com
Phone: (818) 797-9795
Address: 3971 Pennsylvania Ave., Glendale, CA 91214